Retail Cleaning Services
Retail Cleaning Services that create the right environment can help increase shopper dwell time, generate loyalty and encourage repeat custom.
We have Retail Cleaning Services expertise in a variety of retail environments such as retail fashion, departmental stores, indulgence and lifestyle brands including car showrooms as well as grocery stores, food marts and shopping centers we understand what is required in retail cleaning service. We also know the changing roles and responsibility of a cleaning service partner for organizations such as yours.
AMC Commercial Cleaning specific for the retail trade
Creating the right retail environment can help increase shopper dwell time, generate loyalty and encourage repeat custom. We know there is always more than what we see on the surface. It is not just the general cleaning function but importantly, compliance, safe work practices.
We understand the logistical challenges the retail sector presents, and we know how to deliver a quality service consistently including management of seasonal traffic variations and crisis management.
Our service delivery model will be structured to ensure clear communication is available between the operatives and your facilities team. Importantly our aim will be to help you realize the benefits of a best-in-class cleaning service experience.
Contact us to find out more.
AMC Retail Cleaning Service – Communication and Escalation Process
| Nature of request/issue | Medium for communication | First responder | Next level escalation | Reporting & tracking |
| Local day-to-day requests | Onsite communication book | Cleaner on site | Supervisor | Customer service manager |
| Feedback on service standard | Customer portal -customer self audit | Customer service manager | Operations manager | Account manager |
| Changes to scope of works | Email to amchelpdesk@amcclean.us | Customer service manager | Operations manager | Account manager |
| Issues related to emergency/risks | Call 24/7 on-call emergency line | Customer service manager | Operations manager | Account manager |