About
Quality Commercial Cleaning in Dallas and surrounding areas.
Established in 1988, AMC Commercial Cleaning has demonstrated expertise in cleaning and janitorial services to a variety of industries.
“Great communication and very intentional in how they go about their work.” – Cole Langdon
Call: (833) 817 6500
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We believe it’s important to look after people
Industry sector specific Commercial Cleaning in Dallas
We offer Commercial Cleaning services to small and medium offices, large corporate offices, office towers, open plan offices, schools, senior care & retirement, specialist medical facilities and family healthcare clinics, surgeries, childcare, retail, medical, warehouses, sports and recreation.
Our services are built on the values of honesty, integrity and reliability, providing premium, and bespoke cleaning solutions to a range of small, medium and large businesses, in the countries we operate.
We pride our success on our ability to see our clients, not as numbers, prospects or jobs, but as people. We’re large enough to manage complex sites at a high level but small enough to care about each individual client.
Commited to providing quality Commercial Cleaning in Dallas and surrounding areas.
It is our genuine commitment to quality in meeting the needs of local businesses and communities that have led to our journey of growth. Our goal is to maintain the highest cleaning standard at all times by continuously measuring against performance. These include:
Robust KPIs measured against a Service Level Agreement.
Regular site audits and online reporting for transparency.
Customer self-rating on all our services.
A rigoruos and structured review process.
Operational Excellence in providing Commercial Cleaning in Dallas.
Our operational excellence model ensures our people understand their roles and responsibilities across a multi-layered service structure that mitigates risk, ensures quality and provides peace of mind at all times. This applies to all levels of our staff, from our cleaners to our managers.
Our highly trained cleaning operative service teams work closely with our clients to ensure we understand their specific cleaning requirements. We offer ongoing support and systems to ensure a high level of communication and transparency at all times.
We’re committed to doing things right.
We maintain a strong commitment to our planet and its future, striving for continual improvement wherever possible. This includes minimizing waste, recycling where possible, using biodegradable cleaning products and maintaining an environmental reporting system.
We are also committed to creating better futures for people by promoting inclusivity and respect for diversity of race, gender and abilities. We also take a firm stance against modern slavery, with special policies to protect people from exploitation.
The AMC cleaning team are professional, polite and conscientious of their work and go above and beyond when we have ad hoc requests each night – right down to the crew messaging us photos when they have completed some requests.
Our Mission
At AMC Commercial Cleaning, we’re committed to providing the highest quality of commercial cleaning in Dallas by exceeding the expectations of our clients. It is our wish to create and maintain prosperous and enjoyable environments where performance can thrive. We place value on the human aspect of our brand and we base our success on our ability to see our clients, not as numbers, prospects or jobs; but as people.
Best Practice
We’re happy to be judged on our performance so we can maintain the highest level of accreditation certification. Our goal is to lead by example and maintain the best practices and highest standards in the market.
Support
We believe real time reporting is a fundamental requirement when it comes to servicing our client’s needs. Because of this, it’s important to ensure we are aware of real time site activity.
Operational Excellence
We understand the challenges to maintain consistent quality in dynamic environments. This is why we have developed an operations excellence model to ensure, be it a cleaning service person or a customer service manager, our people understand their roles and responsibilities across a multi-layered service structure to mitigate risk, ensure quality and provide peace of mind at all times.
Empowerment
At AMC, we consider it is our responsibility to provide support and valuable contributions to the quality of peoples’ lives beyond the scope of our operations. The role that a clean, safe and hygienic environment plays in making people happy cannot be underestimated.
Protect
AMC’s policy promotes a zero harm and injury free work environment. This policy is applied at contract level through trained cleaning operatives. Our belief is that your employees, patients, clients, students and other visitors all deserve a clean and safe environment to operate within.
Our Vision
We believe everyone has the right to live and work in a clean, safe, enjoyable environment.
We believe it’s important to look after people.
Our Values
Respect
AMC is an inclusive organization where people of all creeds are welcomed and respected on their merits.
Responsibility
We strive to act with integrity towards our staff, our customers, the community and the environment.
Caring
A duty of care for our staff, customers and the environment.
Excellence
At AMC, we seek to provide the best quality experience with regards to our cleaning and our customer service.
Integrity
We hold ourselves to the highest standards of accountability. At AMC, we strive to act with honesty, openness and to be the embodiment of the words we speak.
Innovation
We use an externally audited Integrated Management System (IMS) across the organization to effectively manage staff, collaborate on tasks and communicate with our customers, resulting in a highly efficient service.
Our management team enter their data directly into the electronic audit form which is automatically uploaded into our online system which are then accessible by client appointed representatives as required.
Our clients have real time access to our audit reports via our KPI dashboard, enabling transparent reporting of our service performance at all sites. This enables us to respond quickly to any issues and improve our service delivery.
AMC Commercial Cleaning Objectives
The fundamental objectives to our business when delivering world-class cleaning and customer service, are as follows:
- Providing our customers with professional and friendly service.
- Exceeding the expectations of management, staff and client’s guests at their office, building or facility.
- Implementing our Total Quality Management System based on ISO9001, Quality AS4801 Safety & IS014001 Environment through our innovative Integrated Management System.
Not only we do provide fully certified, industry-leading commercial janitorial/ cleaning solutions for businesses of any size, we also offer ongoing support facilitated by innovative and progressive systems.
Contact us today to discuss how we can implement high quality cleaning on your premises.